FAQ
Welcome to our Frequently Asked Questions page!
If you have a problem or question not answered on this page, please contact us.
Do I need an appointment?
- We always recommend an appointment, especially after-school hours and
around holidays – If your child has special needs, or has a hard time getting his or her haircut, please let the receptionist know to allow your stylist extra time
- Walk-ins are accepted, we can not guarantee an open chair
What is the best way to approach my child's first haircut?
- Build excitement by talking about how fun it is to get your haircut
- Come in 15 minutes before your appointment so your child can relax and
enjoy our play room
- Try not to rush in at the last minute to avoid stress on your child
- Don't forget to bring your camera or video camera along to capture the special moment!
How can I ensure my child's hair will look great for a big event?
- Haircuts look even better a week into their growth. We recommend scheduling haircuts one to two weeks prior to an occasion or holiday
How do I get rid of "Cradle Cap"?
- Use a proper shampoo – for example Paul Mitchell's Tea Tree Oil Shampoo – and a soft toothbrush 2-3 times per week
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